TheMerciD

By commissioning me in any kind of way, you are agreeing to the terms of service below.

Some statements can be bound to change if discussed with me, the artist, prior to the commission.

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Important: You must be minimum 18 years of age to be able to commission me.

If you are younger than 18, do not request a commission.

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I. GENERAL TERMS

Please write in a clear and polite manner.

Provide neat references with all information that I will need to complete your commission. 

Do not send me a wall of text.

Unpleasant behavior will not be tolerated and your commission will be canceled if it occurs.

Follow the rules provided.

If you fail to follow the rules provided I have the right to decline and/or cancel your commission.

II. PAYMENT

All commissions must all be paid in full upfront via a PayPal invoice or Swish*. 

The currencies accepted is Euro or SEK.

Chargebacks will put you on a permanent blacklist and you will lose all rights to anything I have made for you. I will also resell everything to whoever I see fit.
​(*For residents of Sweden only)

III. PROCESS

Once the sketch is done I will send it to the commissioner so that they may let me know if they wish for anything to be changed. 

Once the sketch has been accepted no more major changes will be made.

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Once the illustration is finished no major changes may be made or requested. 

Minor changes such as color adjustment can be made if the customer is not satisfied with the original version.

The time for your commission to be completed can be up to 3 months* depending on many factors such as, but not limited to;

Health, order of commission, complexity, work, or family/personal issues.

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If any of the situations stated above occurs I will do my best to notify you as soon as possible via the email you used at the time of your order.

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Attempts to rush me will not be tolerated. I am working as fast as I am able to.

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*The 3 months max estimate may not be accurate for all commissions, as they may take longer to complete depending on complexity and amount you have ordered.

IV. CUSTOMER SATISFACTION

I will do all that I can to make my customers happy.

However, after a commission is finished only small changes are allowed to be made.

Such as correcting small coloring/marking mistakes.

Any great changes such as an outfit change, outfit addition or subtraction, background change, etc. will come with an extra charge. 

For anything that makes me have to redraw it completely you will have to order a new commission instead.

If your reference was unclear to start with, then you are not allowed to do minor changes without a fee.

Make sure to be clear with what you want me to make, and include all information I will need!

I will not spend my time guessing and asking a million questions to make sure you did not forget anything.

V. COPYRIGHT / USAGE POLICY

I, the artist, hold every right to the produced drawing, not the commissioner.

Therefore I'm allowed to use the copyrighted artwork to;

Promote myself with in any place or site.

Publish books with.

To display it anywhere to my liking.

Post it wherever I want.

The commissioner is allowed to;

- Use the copyrighted artwork for personal use only, unless they have purchased the commercial rights.

- Claim the right of their character(s) but not the art itself.

- Use the art to promote themselves with proper credit given to the artist.

If you break the copyright infringement in any way, every right you had to the drawing will be retracted.

The following is considered Copyright infringement:

Reproducing/using the copyrighted artwork commercially.

(Meaning making money of it in any way)

Taking Credit for the creation of the artwork.

Removing any watermarks/signatures. 

altering the artwork without my, the artist´s, consent.

A Purchase of Commercial rights to the artwork will always be a minimum of +100% for private persons. For companies the details and amount(s) will be discussed in email.

With commercial rights you are allowed to make any sort of merch with the artwork.
Use it in books, covers, as Props, change it to your liking and promote your own brand with.
Credit is still required for usage of the artwork, even if altered or edited.

PRIVATE COMMISSIONS ALWAYS COME WITH A +100% FEE

VI. CANCELING/

REFUNDING POLICY

I have the right to cancel and refund the money for your commission at any time and for any reason.

You have no right to cancel or demand a refund from the artist under any circumstances after the payment has been received.

If the payment has not been sent yet the commissioner has the right to cancel the commission at any time.

If you file a chargeback against me, your right to everything I have ever made for you will be retracted and I have the right to sell the copyrighted artwork to new buyers.

You will be forbidden to ever commission me, TheMerciD, ever again.

Your name will be publicly posted everywhere I want to for others to watch out for. 

I also have every right to file a complaint and I have all the right to the money you have given me for the commission.

Some statements can be bound to change if discussed with me, the artist, prior to the commission. If such changes have been made that will be stated on the invoice.